Shipping Policy

At American Mobile Home Supply we want you to get your products as quickly as possible. We ship our products via USPS, UPS and LTL Freight Carriers (large trucks).

Shipping costs vary depending on size weight and location of delivery. Shipping cost will be shown in your cart prior to check out.

Our smaller items will ship via USPS or UPS and products/orders may be combined to help alleviate shipping costs.

Our larger items (doors, bathtubs, furnaces, etc.) are shipped via LTL freight. Freight delivery is curbside delivery, which means you may need to arrange for help moving your delivery inside. The freight company will do its best to deliver the products as expected however there are issues beyond their control. It will be up to the customer to arrange delivery with the freight company should there be an issue hindering the delivery (usually due to location and or space for the truck).

For faster delivery times, we may ship from different locations, and you may receive multiple packages. There will be no additional shipping charges. You also may not receive tracking information if we ship direct from a manufacturer or vendor.

Order Tracking

Online orders: You may return to our online store anytime and check the status of your order (ship date, carrier and tracking information) by clicking TRACK ORDER.
Phone Orders: Contact our customer service department for tracking information.

Damaged Merchandise

Please inspect your package(s) before signing the release. Once you have signed the release, you have accepted the goods in their current condition. If the goods are damaged, you should refuse to sign the release. If your merchandise is damaged, please call customer service Toll Free at 1-800-368-6208. Per your request, we will send you a replacement or cancel your order.

Note: Damaged merchandise must be reported within 10 days of the receipt date. We do not replace or refund damaged merchandise if it has been installed.

Disclosure

Shipping charges are calculated in real time based upon current rates by the freight carriers. Rates may change from time to time due to fuel surcharges and rate increases by the carrier.

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